Health insurance
Please check with us that we are registered with your health insurance company before claiming. If you are claiming for Physiotherapy, your treatment must be with one of our Physiotherapists, however if your policy covers Complementary Health you can be treated by any of our therapists.
Payment may be claimed back with an invoice, or the insurance company can be invoiced directly. This varies, depending on who you are with. Please let us know at your first session how your insurance company works.
If we are invoicing directly we need your policy and claim numbers. Please note that without a current authorisation from your insurance company, you will be required to pay for any treatment that you receive.
Some insurance companies require a written referral from your doctor or consultant before the course of treatment begins.
If you are unsure, please contact us to clarify things before treatment starts.